A World Bank report on India found that roughly three in four firms are not using artificial intelligence, and that use is concentrated among formal businesses while small informal ones have barely begun. It estimated that 14% of Indian workers are in jobs where AI can add to their productivity. In sectors most exposed to generative AI it recorded both job losses and job creation, most visibly in entry-level roles, and described the change so far as task reallocation more than broad job loss.
Why it matters for listed companies
The finance angle is the size of the untapped domestic market: with about 75% of firms not yet using AI, most enterprise spending on it in India is still ahead, and that is the revenue line Indian IT services companies, cloud providers and data-centre builders compete for. The report gives no rupee figure for that spending. Its entry-level finding touches the hiring model of IT services firms, whose cost base rests on large fresher intakes. The Bank urged India to draw private investment into compute capacity and data centres.
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